Patient Reviews Criteria

Clinics on Call recognizes the value of our patient’s experiences and promotes a community of informed medical tourists.

We offer our platform to our patients to share their experiences through reviews.

Patients who have booked a medical procedure through Clinics on Call and have visited the hospital can leave a review about their experience. This helps our potential patients to get valuable insights from real people.

We Make it a Safe and Reliable Space for You

To ensure a safe and reliable space for all patients, Clinics on Call follows these guidelines for user-generated content:

Authentication: Only patients who have booked a medical procedure through ClinicsonCall can submit reviews. This helps to ensure the authenticity and legitimacy of the reviews.

Moderation: Our team moderats all user-generated content. We review content for accuracy, relevance, and adherence to our community guidelines. We reserve the right to remove content that is:

  • Inaccurate, misleading, or unsubstantiated.
  • Promotional or spammy in nature.
  • Hateful, discriminatory, or offensive.
  • A threat to privacy or confidentiality.

Transparency: We aim for transparency. We may display a badge or label next to reviews to indicate if the user has used our platform to book a medical procedure at the reviewed facility.

We Value Your Voice

We value your contributions and encourage you to share your experiences on ClinicsonCall. Your stories can help other patients on their medical tourism journey. If you have any questions or concerns about user-generated content, please don’t hesitate to contact us at

Our Trustpilot Reviews


Clinics on Call does not guarantee the accuracy of individual reviews. However, we are committed to maintaining a fair and transparent platform for sharing experiences. We believe this policy promotes trust and helps patients to make informed decisions.